Some lovely feedback from our customers…
Dear Jenny N
I have just been served on the phone by a charming lady – Jenny M – who recommended the Tequila Sunrise selection for a patient who cannot have flowers with a perfume (another patient is asthmatic). Jenny recommended the Asiatic lilies (Tequila Sunset) – I just checked this website and viewed the arrangement – it is sensational! And I would like to thank Jenny M for recommending it – and her excellent service on the phone. She was most helpful. Good service is a rarity in this modern day – and you certainly do provide that!
“Dear Jenny and Team, Thank you all so much for your effort at Valentine’s Day for me. My name is Travis Bigg and I had sent you a package to be delivered along with roses to my girlfriend Michelle there in Melbourne. The package
box was damaged by our good friends at Australia Post and your team found a new box just like the original and repackaged it perfectly. Michelle was very surprised and everything worked out great.
I know this was a busy time of year for you all and that is why I was so impressed by the extra effort. I will definitely be using your company again and recommending you to all my friends. Thank you all again”.
Travis Bigg. February 2003
My biggest thank you for organising the magnificent flowers for my grandmother. They were so beautiful and put a smile on her face.
I would not hesitate to recommend you to people in the future.
Saha Consulting Pty Ltd
Thank you very much, what a brilliant service. I was able to send flowers from Malaysia to Melbourne within a few hours.
Thank you again
Just a brief message to say that I am impressed with your efficiency, re keeping us customers up to date with the order. I will definitely order flowers again via your website. Thank you again.”
“Dear Ngenious Floriade
I just wanted to say thank you so much to your staff for being so efficient,
understanding and professional. Your service has been outstanding. I will
definitely be referring your business to others. Thanks again for allowing
me to feel at ease knowing my mum will know that I am thinking of her in
hospital even though I can’t be there with her today.”
“Dear Jenny, Thank you so much for the gorgeous flower arrangement that you donated for our HeartSmart Annual
Christmas Reunion. The money raised will help support our much needed equipment for our HeartSmart program.
Thank you again for your generous support”. December 2008.
Dr. Ron Dick – Board Member, Epworth Healthcare. Nanci Thurston – HeartSmart Coordinator.
“The Ball Committee would sincerely like to thank the evening’s sponsors and we hope that staff will go out of their
way to support these businesses whenever the opportunity arises. I would really like to single out Jenny Ng from
Ngenious Floriade, who decorated the tables at no cost. I am sure that those present would agree that the venue
looked outstanding and that the floral designs were a major part of the ambience.”
Vincent Borg – Executive Director, Epworth Eastern. Epworth Staff Ball, Rivers Function Centre. December 2004.
“With thanks. They all looked beautiful and lasted well into the following week. Noel”.
Noel Armstrong – (Former) Director of Corporate Affairs, Epworth Healthcare.
“Dear Jenny, On behalf of the Epworth Ball Committee, I would like to thank you very much for the donation that you
made towards the “Epworth Black & White Ball” that was held recently.
We were very grateful for your contribution, to what was, a wonderful evening”.
Eileen Houston – NUM Emergency Department. Committee member – Epworth Ball, November 2001
“Dearest Jenny, Thank you and your team for creating the most beautiful wedding flowers I’ve ever seen – they were
just perfect, I loved them! Thank you for making the whole decision process so enjoyable, from beginning to end
you’ve been absolutely wonderful, nothing was ever too much trouble and you were always so professional and ever
so delightful. Thank you again”.
Juanita Dawson (nee Fox) – (Former) GP Facilitator
“Dear Jenny, Thank you so much for your support with the inaugural Quality Awards at Epworth last week. Thank
you so much for the wonderful flower arrangements that you prepared. They were simply magnificent and
contributed greatly to the atmosphere of the evening. Many people commented on the flowers, so I was able to tell
them from where they came. Jenny, every function is a team effort. Thank you for being a part of the team.”
Anne Hewett – Quality Coordinator, Epworth Healthcare. December 2001
“Jenny, I and all the staff who participated in the Epworth Golf Challenge would like to extend to you our gratitude
for your support and sponsorship. Only due to your generosity was the tournament the great success that it was,
with 40 players on the day. With much appreciation, we sincerely thank you”.
Kay Revell – ICU Receptionist.
“Dear Jenny, your very kind thoughts and the posy of flowers that you gave to me on my recent episode in hospital
are greatly appreciated. Please also convey my thanks to the girls at Ngenious for their care and interest. It is actions
such as yours that makes one’s stay in hospital so much brighter”.
Ivan Griffiths – Heartbeat Raffle Ticket Seller. November 2002
“Dear Jenny, Thank you so much for arranging the flowers for Pastoral Care Week last week. Much appreciated”.
Rev Andy Calder – Chaplain, Epworth Richmond.
“Hi Jenny, thank you so much for organising such a beautiful arrangement and sending them so speedily! They really helped put a smile on my dear friend’s face. Much appreciated! Regards,”
I just wanted to say a big thank you for the flowers I had sent to my sister on the birth of her daughter. I ordered them online yesterday and they were delivered to her earlier today and she loves them! They look great in the picture and I just wanted to say I appreciate your prompt service and beautiful work ”
“Just a little note to let you know how much my wife and I appreciate the Orchids you delivered to our daughter Raelene on the 4th, the occasion being her Birthday. She said they were simply gorgeous. Thank you so very much and may we take this opportunity to wish you a Very Happy Easter Season and continued success in your business. You have won us over as Customer!!!!!!!!!!!!!!!!!!!”
Ralph Holsinger, Canada.